Online Detailed Coded Record Patient Information and Full online Record

Patient access has been in use in the practice for some years now and many of our patients are happily using it to book appointments and order repeat prescriptions over the internet.

We have now extended the facilities offered using this system.

We now have the option to open up areas of your medical record for you to view using the same system, Patient Online access.

If you are not registered for Patient Online access, you will need to read ‘How do I start’ below.

If you are already registered for online services, you will use your existing username and password. In order to view your medical record, you will need to log onto your account and click:

  • Online account management
  • Manage online services
  • Add detailed coded record
  • Add full clinical record

The practice will receive notification of your request. For existing patients once your medical record has been checked it will be available to view no later than 21 days from your request however new patients registering with the practice this could take 40 days. When you log on, you will then have the option to view your record. Only you can see this information by using your secure username and password but it will be available to you wherever you have internet access.

The practice has the right to remove online access to services. This is rarely necessary but may be the best option If you do not use the service responsibly or if there is evidence that access may be harmful to you.

How do I start?

Before you can use the online service you will need to be able to access a PC with a web browser such Internet Explorer and have a connection to the internet.  You must also register with the practice and sign a registration form before you start using the system. Before you sign the registration form you should be happy that you understand what the system does, what your responsibilities are and how your data is stored. When you have had enough time to understand this you should consent by signature and hand the form to your GP receptionist along with a form of photo ID such as a valid passport or drivers licence. A copy will be scanned onto your records for security purposes.

Once you have signed the consent form and your ID verified you will be issued with a username and password that will allow you to access the system from any PC. You must ensure that these details are kept safe and secure and not shared with anyone else.

Any data held by the practice concerning you is subject to the regulations laid down in the Data Protection Act (1998). The consent is between you and Sheringham Medical Practice please also read the following guidance:

  • Patient online records access patient information leaflet.
  • Keeping your online health and social care record safe and secure.

This will allow you access to:

  • Online appointments.
  • Online prescriptions.
  • Online summary.

If you would like Detailed Coded Record Access (DCRA) or Full Record Access you will need to tick the appropriate box. We aim to respond in 21 days. When you log on, you will then have the option to view your record. Only you can see this information by using your secure username and password but it will be available to you wherever you have internet access.

The practice may not be able to offer online access due to a number of reasons such as concerns that it could cause harm to physical or mental health or where there is reference to third parties. The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.