Loading...

This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

Sheringham Medical Practice

Sheringham Medical Practice

Choose font size: A A A

Our On-Line Service

 

Where do I find SystmOnline?

 

Go directly to:

 

https://systmonline.tpp-uk.com/Login

 

or alternatively go

 

http://www.sheringhammedical.nhs.uk

 

     Click systmone

 

At the top of the section there is a useful ‘Help’ facility if you have a problem.

 

 Useful points to note

  • To use the on-line service you must first obtain a login from Reception
  • Please allow 12 hours for your login to be activated
  • You can only order repeat medication fourteen days or less prior to needing it
  • Only certain types of appointments are available to be booked on-line

If you have any problems with the system please try the on-line help first but, if the difficulty continues, please ask our admin team

 

Sheringham Medical Practice has launched a service that allows you to access specific areas of your medical records using a personal computer (PC) and the internet. Before you can begin using the Online Service System we require you to register and consent to use the system.

 

What is the Online Access System?

In association with our clinical software provider we are able to offer you, our patient, the facility to.  The system is a website that allows you to access medical services over the internet from a PC. It allows you to easily and quickly

 

  • Manage, book, view, amend, cancel your appointments and print appointments online
  • Manage, view, request your medication and print a list of your drugs on repeat prescription on-line
  • Access and print any summary of information relating to medications, allergies and adverse reactions
  • Manage your contact details
  • Complete Practice Questionnaires

The service is available 24 hours a day, 365 days per year and is presented to you in a format that is easy to navigate and will in time offer you links to resources such as patient information leaflets about diseases, tests, investigations, support groups. There will also be links to websites such as NHS Direct Online and Patient.co.uk where you can find additional information to help you understand and educate yourself about your health.  We hope that this will help you fit your healthcare routine into your lifestyle.

 

On-Line Appointments 

 Use this facility to:

  • Book up to two future appointments (this can include booking a telephone triage appointment)
  • Check the time of an appointment
  • Cancel an appointment
  • View dates of up to five previous appointments

 

On-Line Prescriptions 

 Use this facility to:

  • view a list of your current medication
  • order your repeat prescription

 

On-Line Summary

Use this facility to: 

  • view you medications, allergies and any adverse reactions

 

Is this Service Secure? 

The SystmOnline service has been fully developed, tested and accredited by a government body – NHS Connecting for Health.

 

All personal information used by SystmOnline is secure and protected.  It is available to staff at our Surgery who have the appropriate security controls, ie those managing appointments and repeat prescribing.

 

How do I start?  

Before you can use the on-line service you will need to be able to access a PC with a web browser such Internet Explorer and have a connection to the internet.  You must also register with the practice and sign a registration form before you start using the system. Before you sign the registration form you should be happy that you understand what the system does, what your responsibilities are and how your data is stored. When you have had enough time to understand this you should consent by signature and hand the form to your GP receptionist along with a form of photo ID such as a valid passport or drivers licence. A copy will be scanned onto your records for security purposes.

 

Once you have signed the consent form and your ID verified you will be issued with a username and password that will allow you to access the system from any PC, you must ensure that these details are kept safe and secure and not shared with anyone else.

 

Any data held by the practice concerning you is subject to the regulations laid down in the Data Protection Act (1998). The consent is between you and Sheringham Medical Practice please also read the following guidance

 

  • Patient Online Records access patient information leaflet
  • Keeping your online health and Social Care Record safe & secure

 

 How do I use the Online Access System?

 The onlines services can be accessed via our website

 

Go directly to:

 

http://www.sheringhammedical.nhs.uk

 

or alternatively go

 

https://systmonline.tpp-uk.com/Login

 

     Click systmone

 

At the top of the section there is a useful ‘Help’ facility if you have a problem.

 

Useful points to note

  • To use the on-line service you must first obtain a login from Reception
  • Please allow 12 hours for your login to be activated
  • You can only order repeat medication fourteen days or less prior to needing it
  • Only certain types of appointments are available to be booked on-line

If you have any problems with the system please try the on-line help first but, if the difficulty continues, please ask our admin team

   

How will other people be prohibited from seeing my records and information?

To access your online services you have to identify yourself with a username and password that only you know. Unless you reveal this information to someone else you will be the only person able to access your online services via system. You may of course, if you wish, choose to share your login details with someone involved directly in your care.

 

What if I find an error in my medical record or if I see someone else’s medical information?

You should immediately exit from the system and inform the practice staff if

you find any errors or missing information in your medical records.  you see someone else’s medical information.

 

What if I don’t want to register to use this System?

If you do not want to register to use this system you can still use all the practices’ services exactly as before. Your decision not to register will not affect your treatment or your relationship with your GP practice in anyway.

 

Can I have access on behalf of my children?

The usual position would be for the parents of a child to control access to their children’s record online services until their 11th birthday. However parental access may be provided for children of 11 and above and the practice will contact families who are using online services for a child as they approach their 11th birthday to discuss the options.  It maybe that at this stage they choose to consent to continued parental access or there may be an agreement for the child to manage their own access in this case they would complete a registration form for consent. Young people (including those under 16) are entitled to equal confidentiality as all other patients. This includes respecting their wishes to withhold information from parents or guardians. The GP involved will determine the competency of a young person seeking treatment and will determine the extent to which confidentiality guidelines apply in each case. Each case must be considered individually with the interests of the child being paramount. The age at which a young person becomes competent to decide autonomously who should have access to their online services will vary from person to person. Where it has been decided that parents may continue to control access to their child’s online services, it may be possible to plan for this change. This means deciding in advance when it may happen or by agreeing to reassess the decision on a regular, perhaps annual, basis.

 

I care for someone, can I have access on their behalf?

Access to another patients records may be granted if they have signed a consent form. A clinician may be required to ensure that the patient is competent to provide such consent.

 

GP Website from Wiggly-Amps Ltd. | Total visitors:166867 | Disclaimer