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Sheringham Medical Practice

Sheringham Medical Practice

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We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care. This information is only available to those involved in your care. The Department of Health have issued a Code of Practice: 'Confidentiality and Disclosure of Information'. A copy is available via the Practice Manager who will be happy to discuss with you any concerns you may have regarding your medical records and who has access to them.


How we use your personal data and information

This leaflet tells you how we use your personal healthcare information to help us plan services for you.


Your GP, and other healthcare professionals caring for you, keep records about your health and the treatment you receive from the NHS. These help make sure we can provide you with the best possible care. The information we hold is kept on secure computer systems and is only accessible by a small number of healthcare professionals who look after you.



What type of information do you hold?


We hold:


l basic details such as next of kin, address and date of birth

l records of when we have seen you

l notes and reports about your health and any treatment you receive



l results of tests such as x-rays and laboratory tests.



How do you use this information?




Your health information is used to help provide the care you need including:



l ensuring up to date information about your treatment is available

l assessing the type and quality of care you have received

l investigating any concerns or complaints you may have about your care.


We also use your information to help us plan for your future healthcare needs to ensure everyone has access to the highest quality care when they need it.




This includes:

l making sure patients receive treatment at the best possible location (at home, GP surgeries or in hospital etc…)

l using information about your treatment to ensure services meet the needs of patients in the future

l using summary information (with your personal data removed) to prepare statistics that tell us how well we are doing and where we could do better

l training staff

l helping to review the standard of care you received so we can make future improvements

l investigating complaints or legal claims

l undertaking research

l identifying specific patients at risk of developing a disease and helping to prevent them from becoming ill in the first place.

By working this way we can make sure services are used properly and money is not wasted.



How do you control who sees my information?














Everyone working for the NHS has a legal duty to keep information about you confidential in line with the NHS Confidentiality Code of Practice. The General Data Protection Regulation (GDPR) sets out principles of handling information which all NHS organisations must follow. We also have security policies to protect your information.

We only use secure methods to transfer your information between NHS computer systems and all processes meet NHS security requirements.

Apart from your GP and other medical staff or healthcare professionals involved in your care, only a select and approved number of GP Practice staff and a very small number of approved analysts will be able to see data that identifies you and then only under strict security restrictions. All access by these staff to patient records is recorded and auditable.



How do I "opt-out"?


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